Padelplay x Fancard Giveaway

Padelplay Prize Draw: Terms and Conditions

 

 

1. Organizer

1.1. This prize draw ("Promotion") is organized by PadelPlay BV, registered at Stroombaan 4, 1181VX Amstelveen, The Netherlands, Chamber of Commerce number 94382778, in partnership with Fancard BV, registered at Stroombaan 4, 1181VX Amstelveen, The Netherlands, Chamber of Commerce number 96554576.

1.2. For questions or complaints regarding this Promotion, participants may contact: https://www.padelplay.ai/pages/contact.

1.3. PadelPlay BV is the primary Organizer and is responsible for the proper execution of this Promotion in accordance with applicable laws in the Netherlands, the European Union, and the United Kingdom. Fancard BV provides the technology platform on which the Promotion is conducted.

 

 

2. Promotion Period

2.1. This Promotion starts on 1-4-2026 and ends on 30-4-2026 ("Promotion Period").

2.2. Entries received outside the Promotion Period will not be eligible.

2.3. The prize draw will take place within 5 business days after the close of the relevant entry period.

 

 

3. The Prize

3.1. The prize available in this Promotion is:

  • Prize: EUR 99 (ninety-nine euros), equivalent to the retail price of a PadelPlay sensor.

  • Number of prizes: One (1) winner per draw.

3.2. The prize is personal and non-transferable. No cash alternative is available unless explicitly stated otherwise. The prize cannot be exchanged for other goods or services.

3.3. The Organizer reserves the right to substitute the prize for one of equal or greater value if the original prize becomes unavailable for reasons beyond the Organizer's control.

3.4. The prize will be delivered as PadelPlay store credit, at the Organizer's discretion.

 

 

4. Eligibility

4.1. This Promotion is open to natural persons who:

  • (a) are aged 18 years or older at the time of entry, or aged 16 years or older with verifiable parental or guardian consent (in compliance with Dutch law on participation of minors in promotional games of chance);

  • (b) are resident in the European Economic Area or the United Kingdom;

  • (c) have an active, public Instagram account at the time of entry and at the time of the draw;

  • (d) meet the entry requirements described in Section 5.

4.2. No purchase required. This Promotion is open to PadelPlay customers and non-customers alike. Participants do not need to have purchased a PadelPlay product to enter. The Promotion will be promoted primarily among new and existing PadelPlay customers, but any person meeting the requirements in 4.1 may participate.

4.3. The following persons are excluded from participation:

  • (a) employees, contractors, and immediate family members of PadelPlay BV, Fancard BV, ve2 ventures BV, and their affiliates;

  • (b) any person directly involved in the organization or execution of this Promotion;

  • (c) any person who has been disqualified under Section 10 of these Terms.

4.4. The Organizer reserves the right to verify the eligibility of any participant and to request proof of age or residency where applicable.

 

 

5. How to Enter

5.1. To enter this Promotion, participants must complete ALL of the following steps during the Promotion Period:

  • (a) Create a PadelPlay Fancard via the Fancard platform (by scanning the QR code on the physical PadelPlay Fancard insert included with a PadelPlay sensor, or by visiting https://fancard.fan/partner/PadelPlay/cmmxl2jm90001kv04girjq6jx directly).

  • (b) Post their PadelPlay Fancard on Instagram as an image post. The post must be padel-related (showing padel activity, equipment, a padel court, or similar padel content alongside the Fancard). The photo must be a normal, non-offensive image. Stock photos, AI-generated images, memes, or images unrelated to padel will not qualify as valid entries.

  • (c) Tag the PadelPlay Instagram account @PadelPlay.ai in the post.

  • (d) Tag at least one friend (another Instagram user) in the post.

  • (e) The post must be set to "public" for the duration of the Promotion Period to allow verification.

5.2. Multiple posts: Participants may post more than once during the Promotion Period. However, each participant is counted as a single entry in the draw regardless of how many qualifying posts they make. Multiple posts do not increase a participant's chances of winning. The draw selects a winning person, not a winning post.

5.3. Tag-a-friend clarification: Tagging a friend in a post does not automatically enter that friend into the Promotion. The tagged person must independently create their own qualifying post (meeting all requirements in Section 5.1) to be entered into the draw.

5.4. No purchase necessary. Because this Promotion does not require any purchase to enter, no alternative free entry route is needed. Any person meeting the eligibility criteria in Section 4 may enter by completing the steps in Section 5.1.

5.5. Entries that are incomplete, fraudulent, or that do not comply with these Terms will be void and will not be entered into the draw. The Organizer's decision on whether an entry qualifies is final.

5.6. Proof of posting is not proof of receipt. The Organizer accepts no responsibility for entries that are not detected due to Instagram platform errors, privacy settings, or technical failures.

5.7. Entries that are deleted by the participant before the draw date will not be eligible.

 

 

6. Winner Selection

6.1. The winner will be selected by random draw from all valid entries received during the applicable draw period. The random selection will be conducted using a certified random number generator.

6.2. The draw will take place within 5 business days after the close of the relevant entry period.

6.3. The draw will be supervised by a representative of ve2 ventures BV not otherwise involved in the PadelPlay campaign.

6.4. If the selected winner does not meet the eligibility criteria or cannot be contacted, a replacement winner will be drawn using the same method.

 

 

7. Winner Notification and Prize Fulfillment

7.1. The winner will be notified within 5 business days of the draw via Instagram direct message and, where available, via the email address associated with their PadelPlay account.

7.2. The winner must respond to the notification and confirm acceptance of the prize within 14 calendar days. Failure to respond within this period will result in forfeiture of the prize, and the Organizer reserves the right to select an alternative winner using the same method.

7.3. The prize of EUR 99 will be delivered within 30 calendar days of the winner's confirmed acceptance.

7.4. Public announcement: The winner's first name and city/region of residence will be announced via the Fancard platform and PadelPlay Instagram account. For participants resident in the United Kingdom, the winner's surname and county will be made available on request as required by CAP Code Rule 8.28, unless the winner provides a reasonable objection in writing within 7 days of notification.

7.5. Participants may request the details of prize winners by emailing https://www.padelplay.ai/pages/contact within 3 months of the draw date.

 

 

8. Data Protection and Privacy

8.1. The Organizer processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR") and, where applicable, the UK Data Protection Act 2018.

8.2. Data collected: To administer this Promotion, the following personal data may be collected: Instagram username, name, email address, date of birth (for age verification), and (if the participant is a PadelPlay customer) purchase reference number.

8.3. Purpose and legal basis: Personal data is processed for the purpose of administering this Promotion, including verifying eligibility, conducting the draw, notifying winners, and fulfilling prizes (legal basis: legitimate interest in running the Promotion). Where separate consent is given, data may also be used for marketing communications from PadelPlay BV and/or Fancard BV (legal basis: consent).

8.4. No forced consent: Participation in this Promotion does not require consent to receive marketing communications. Marketing consent is entirely optional and will not affect a participant's chances of winning.

8.5. Data sharing: Personal data will be shared between PadelPlay BV and Fancard BV solely for the purpose of administering this Promotion. Data will not be sold or shared with unrelated third parties.

8.6. Retention: Personal data collected for this Promotion will be retained for a maximum of 12 months after the end of the Promotion Period, after which it will be securely deleted, unless a longer retention period is required by law.

8.7. Participant rights: Participants have the right to access, rectify, erase, restrict processing, and port their personal data. Requests should be directed to https://www.padelplay.ai/pages/contact. Participants also have the right to lodge a complaint with the Autoriteit Persoonsgegevens (NL), the Information Commissioner's Office (UK), or the relevant supervisory authority in their country of residence.

8.8. For full details, see the PadelPlay Privacy Policy at https://www.padelplay.ai/policies/privacy-policy and the Fancard Privacy Policy at https://www.fancard.me/privacy-policy.

 

 

9. Content Rights and User-Generated Content

9.1. By entering this Promotion, the participant grants PadelPlay BV and Fancard BV a non-exclusive, royalty-free, worldwide license to use, reproduce, and display the Instagram post submitted as their entry (including images and text) for promotional purposes related to this campaign, for a period of 12 months from the date of entry.

9.2. The participant warrants that any content they submit is their own original work and does not infringe the rights of any third party (including the tagged friend's right to privacy and image rights where applicable).

9.3. The Organizer reserves the right to exclude from the Promotion any content that is offensive, defamatory, discriminatory, sexually explicit, violent, infringes third-party rights, or is otherwise inappropriate at the Organizer's sole discretion.

9.4. The participant is responsible for ensuring they have the consent of any persons depicted in their entry photo.

 

 

10. Disqualification

10.1. The Organizer reserves the right to disqualify any participant who:

  • (a) tampers with the entry process or the operation of the Promotion;

  • (b) acts in a manner that is fraudulent, deceptive, or in bad faith;

  • (c) creates multiple Instagram or Fancard accounts to circumvent the one-entry-per-person rule;

  • (d) uses automated means (bots, scripts, engagement pods) to enter or amplify entries;

  • (e) posts content that is not genuinely padel-related, as determined by the Organizer;

  • (f) does not meet the eligibility criteria in Section 4;

  • (g) sets their Instagram account to private before the draw, preventing verification;

  • (h) violates any provision of these Terms.

10.2. Any disqualified entry will be void, and any prize already awarded may be reclaimed.

 

 

11. Tax

11.1. Netherlands: The prize value of EUR 99 is below the EUR 449 threshold for Dutch gaming tax (kansspelbelasting). No gaming tax applies, and no tax will be deducted from the prize.

11.2. United Kingdom: Prizes from free draws are not subject to income tax or National Insurance for the winner. The Organizer makes no guarantee regarding the tax treatment of the prize and advises winners to seek independent tax advice if needed.

11.3. Other jurisdictions: Winners are solely responsible for any local tax obligations arising from receipt of the prize in their country of residence.

 

 

12. Limitation of Liability

12.1. To the fullest extent permitted by law, the Organizer, its affiliates, partners, and their respective directors, officers, and employees shall not be liable for:

  • (a) any loss, damage, or injury arising from participation in this Promotion or from the acceptance or use of the prize;

  • (b) any technical failures, Instagram platform outages, network errors, or other issues that prevent or delay entry or verification;

  • (c) any entries that are lost, delayed, corrupted, or not received;

  • (d) any unauthorized access to, or alteration of, entries;

  • (e) any action taken by Instagram (including account suspension or content removal) that affects a participant's entry.

12.2. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

 

 

13. Instagram Disclaimer

13.1. This Promotion is in no way sponsored, endorsed, administered by, or associated with Instagram (Meta Platforms, Inc.). Participants acknowledge that they are providing information to PadelPlay BV and Fancard BV, not to Instagram.

13.2. Participants release Instagram from any and all liability in connection with this Promotion.

13.3. Participants must comply with Instagram's Terms of Use and Community Guidelines when entering this Promotion.

 

 

14. Amendments and Cancellation

14.1. The Organizer reserves the right to amend, suspend, or cancel this Promotion in whole or in part if circumstances beyond the Organizer's control make it necessary (including but not limited to force majeure events, Instagram platform changes, technical failures, or legal or regulatory changes).

14.2. Any material amendment will be communicated to participants via the PadelPlay Instagram account and, where possible, via the Fancard platform, as soon as reasonably practicable.

14.3. In the event of cancellation, no compensation shall be payable to participants, except as required by law.

 

 

15. Complaints

15.1. Complaints regarding this Promotion must be submitted in writing to https://www.padelplay.ai/pages/contact within 14 calendar days of the relevant event.

15.2. The Organizer will acknowledge receipt within 5 business days and aim to resolve complaints within 30 calendar days.

15.3. This complaints procedure does not affect participants' statutory rights.

 

 

16. Governing Law

16.1. For participants resident in the Netherlands and the European Economic Area: these Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes will be submitted to the competent court in Amsterdam.

16.2. For participants resident in the United Kingdom: these Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be submitted to the competent courts of England and Wales.

16.3. Nothing in these Terms affects mandatory consumer protection rights that cannot be waived by agreement.

 

 

17. NL-Specific: Gedragscode Promotionele Kansspelen

17.1. This Promotion is conducted in compliance with the Gedragscode Promotionele Kansspelen (Code of Conduct for Promotional Games of Chance) as supervised by the Kansspelautoriteit.

17.2. The total prize value for this Promotion is EUR 99 per draw. This qualifies as a small promotional game of chance (klein promotioneel kansspel) under the Gedragscode. No license is required.

17.3. No payment or purchase is required to participate in this Promotion. The only cost to participants is the standard cost of internet access required to post on Instagram, which does not constitute a participation fee.

17.4. Minors (aged 16-17) may participate only with verifiable parental or guardian consent. Persons under 16 may not participate.

 

 

18. UK-Specific: Gambling Act 2005 and CAP Code

18.1. This Promotion is structured as a free draw within the meaning of the Gambling Act 2005, as no payment is required to enter. No gambling license is required.

18.2. This Promotion complies with the Committee of Advertising Practice (CAP) Code, Section 8 (Promotional Marketing), including rules on significant conditions, free entry, and winner publication.

18.3. As no purchase is necessary to enter, no alternative free entry route is required.